116 Middle Road
#05-03 ICB Enterprise
Tel: 6341 7221
Frequently Asked Questions
Please read our FAQ before sending us a message.
Free delivery for Singapore addresses
Visa, Master, Amex and PayPal
3-5 working days
An invoice will be sent to your registered email address once you have completed the payment process.
Items can be returned within 7 days upon receipt of shipment.
However, change of mind returns is not applicable for following products:
- All hankerchiefs/ towels
- All products delivered by seller after signing the delivery slip
No. Shipment/postage/courier cost for returns has to be borne by buyer.
The evaluation process takes 2 to 4 business days once the item reaches our evaluation department
The refund process only begins after we have finished evaluating your returned product.
Refund lead time
Credit card: 5-15 working days
Paypal: 2 working days
Send us an email
For enquiries and to discuss business and collaboration opportunities, contact 33dreamweaver.